Basics to Best Practice Masterclass #14 - Carer Training and Requirements

 

Lewis Harman explores how to record and track your carers' training and requirements, focussing on:

  • Creating custom qualifications and qualification classes in your environment
  • Recording training against a specific carer's record
  • Specifying the outcome of a carer's training
  • Updating and removing existing training
  • Tracking your carers' training through the training matrix
  • Filtering down your training matrix by qualifications or carer
  • Exporting the training matrix into Excel
  • Understanding the icons and dots on the training matrix
  • Creating custom requirements for required training and required documents in your environment
  • Creating custom requirement templates to group your requirements together to attach them faster
  • Attaching a requirement or requirement template to a carer's record
  • Understanding how requirements link back to the Training and Documents tabs inside the carer's record
  • Viewing requirement expirations on the Dashboard
  • Understanding how requirements pull through on the training matrix
  • Running a carer requirements report to track your carers' requirements
  • Restricting the roster to ensure carers with incomplete requirements can't be allocated to clients