Basics to Best Practice Masterclass #12 - Configuring the Care Circle Portal

 

Sarah Kelsey delves into the care circle portal - the area where service users, their families, their friends, and social workers can access their visits, notes, observations, and more online - focussing on:

  • Understanding the purpose and benefits of the care circle portal
  • Controlling what's visible to care circle members with care circle roles
  • Configuring new care circle roles for different stakeholders and needs
  • Inviting new care circle members to join a client's care circle via email
  • Configuring relationship types for your care circle members and important contacts
  • Setting up user accounts and care circle records for new care circle members
  • Bookmarking the environment URL to easily find the care circle later
  • Finding PDF documents, medical conditions, important contacts, and observations in the care circle
  • Finding visits, tasks, medications, and notes from the care circle
  • Downloading the care circle QR code marker for one-time emergency access
  • Understanding the purpose of the Authorisor permission for one-time emergency access
  • Understanding the purpose of Lion's Club "Message In A Bottle" scheme
  • Identifying the security features surrounding the one-time emergency access
  • Viewing the status of visits from the care circle
  • Making PDF documents visible to the care circle