The Alerts summary report shows how many alerts were raised across your teams during a chosen timeframe, and how many of those have been acknowledged. Use it to spot trends, check that alerts are being actioned, and report on alert volumes over time.
How do I run the Alerts summary report?
Click Reports in the main navigation.
Set the report Type to Alerts Summary.
Select the Team(s) you want to report on from the dropdown.
Choose a timeframe using the date picker, or use the quick options Today, Yesterday or This week.
Click View Report in the bottom right.
What does the report show?
The report shows a grid for each team. Each column is an alert type, and each row is a count of alerts for the selected timeframe.
Alert types (columns)
Late Arrivals
Missed Bookings
Missed Tasks
Alertable Task Completions
Missed Medications
Alertable Medications
Note Reviews
Late Rounds
Rows
Row | What it counts | How it's worked out |
Raised | Alerts of that type generated during the selected timeframe | An alert is included if the time it was generated falls within the report's timeframe. Alerts generated outside the timeframe are not included. |
Acknowledged | Raised alerts that have been acknowledged | An alert is counted if it has been acknowledged in the management portal. |
Unacknowledged | Raised alerts that have not yet been acknowledged | An alert is counted if it has not been acknowledged in the management portal. |
If you select more than one team, each team's results are shown in its own section. This lets you see each team's alert counts at a glance without filtering the data yourself.
A Total section is shown at the bottom of the report. It adds together the counts from every team selected, so you get one overall view.
Changing the team or timeframe
Once the report is open, you can change the Team(s) or the timeframe from the Filters panel at the top of the report. The report will update to show the new results.
Refreshing the report
Click Refresh on the right to load any recent changes, for example alerts that have been acknowledged since you opened the report.
Exporting the report
You can export the report using the buttons at the top right:
Download CSV
Download PDF
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