You may need to un-confirm a booking if it was confirmed accidentally, if you need to make it ineligible for financials, or if you need to make adjustments to the confirmed time of a booking.
⚠️ Amending the confirmed time can affect how much a booking is paid or charged if you have contracts set to use the actual booking times.
This action will be visible in the audit trail for the booking.
Un-confirming
Un-confirming a booking allows you to:
Amend the confirmed time of the booking
Delete the carer's check ins
You will need to manually confirm the booking again after it has been unconfirmed.