Notification groups allow you to configure how you are notified when an alert is generated. This can either by email or within the web environment. To create a new notification group, go to Alerts > Notification groups and click the + icon in the top right hand corner. The following form will appear 

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  1. Which team(s) you wish to get notifications for.
  2. The name of the notification group.
  3. What you want to be alerted of.
  4. Frequency - How often you wish to be notified:
    • Every minute.
    • Every 5 minutes.
    • Every 15 minutes.
    • Every 30 minutes.
    • Every hour.
  5. How you wish to receive these notifications:
    • Email - The users being notified will be emailed with the alert.
    • Web - The users will have a notification in their web environment.
  6. Who should be notified:
    • Account roles - All people with the user roles selected will receive notifications.
    • Users - Only the user(s) selected will receive notifications.